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Interactive Outlook approvals

Alina avatar
Written by Alina
Updated today

We’ve redesigned email approval notifications to make them faster and easier.

With the new interactive Outlook approvals, you can review and action requests directly from your inbox - no need to open LawVu.

Instead of static emails, approval notifications in Outlook now update in real time, giving you the latest status and letting you take action immediately.

Approve requests directly from Outlook

See live updates - The approval email automatically refreshes with the most up-to-date information.

Approve or decline in Outlook – Add a comment if needed, without signing in to LawVu.

Dismiss notifications – If your approval is no longer required (e.g. a colleague has already approved), you can dismiss the request.

View details – Get key information about the contract or invoice right inside the email.

Open documents quickly – Access the contract or invoice with one click in your default viewer.

Jump into LawVu if needed – A direct “Open in LawVu” link is included for when you need full context.


Limitations

This feature is currently supported only in Outlook:

✅ Outlook for Windows
✅ Outlook on the Web

❌ Outlook for iOS / Android (not yet supported)
❌ Outlook for Mac (not yet supported)
❌ Gmail, Microsoft Teams, and other clients

If your email client doesn’t support this feature, or if it’s not enabled, notifications will fall back to the standard email format.

For invoice approvals, this feature only works when invoice approval workflows are enabled. If automated approval workflows are not used, the matter owner (or their delegate) will still receive a standard approval request notification.


How to enable this feature

To start using interactive Outlook approvals, contact the LawVu Support team or your Customer Success Manager.

Once enabled, all future approval notification emails (based on your personal notification preferences in LawVu) will automatically use the new experience.

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