FAQs

Frequently asked questions

Tim Boyne avatar Mark Shingleton avatar Sarah Webb avatar +1
17 articles in this collection
Written by Tim Boyne, Mark Shingleton, Sarah Webb and 1 other

Editing with Excel Online

Edit your Excel documents in LawVu with our Excel Online integration.
Ben Kidd avatar
Written by Ben Kidd
Updated over a week ago

Microsoft Outlook throttling

Some information on our integration with Microsoft Outlook.
Ben Kidd avatar
Written by Ben Kidd
Updated over a week ago

How to Manage Spend

Monitor forecast and actual spend against budget
Sarah Webb avatar
Written by Sarah Webb
Updated over a week ago

How to create Matters from Email

Send an email into LawVu to open a new matter
Sarah Webb avatar
Written by Sarah Webb
Updated over a week ago

How to Reply to Messages via Email

Our message notifications are smart. Really smart.
Tim Boyne avatar
Written by Tim Boyne
Updated over a week ago

How to change date format

Date formats in LawVu are linked to your browser's preferred language.
Ben Kidd avatar
Written by Ben Kidd
Updated over a week ago

How to duplicate matters

Create a copy of an existing matter for an RFP
Sarah Webb avatar
Written by Sarah Webb
Updated over a week ago

What to check if LawVu feels slow

We have constant monitoring to alert us to any potential slowdowns in LawVu but if things feel slow for you here are a few things to check.
Mark Shingleton avatar
Written by Mark Shingleton
Updated over a week ago

How to preview and approve invoices

Preview and approve your invoices directly from your dashboard
Sarah Webb avatar
Written by Sarah Webb
Updated over a week ago

Multi-factor authentication

Increase the security on your LawVu account
Sarah Webb avatar
Written by Sarah Webb
Updated over a week ago

How do I reset my password

What to do if you forget your password
Mark Shingleton avatar
Written by Mark Shingleton
Updated over a week ago

How to drag files or emails from Outlook to LawVu

Mark Shingleton avatar
Written by Mark Shingleton
Updated over a week ago

How to manage email notifications

This article describes how to control what notifications you receive via email - useful if you're getting too many emails.
Mark Shingleton avatar
Written by Mark Shingleton
Updated over a week ago

How to reassign matters when people leave

This article describes how you can globally replace one person with another in the event of changes to your team.
Mark Shingleton avatar
Written by Mark Shingleton
Updated over a week ago

How do I delete a matter?

Deleting a matter requires the right permissions.
Mark Shingleton avatar
Written by Mark Shingleton
Updated over a week ago

Syncing your LawVu calendar with another calendar

Sync your calendars so that tasks, due dates and reminders show up in the place where you plan your day.
Mark Shingleton avatar
Written by Mark Shingleton
Updated over a week ago

Matters are missing or not showing

Sometimes the grid (matters, contracts or policies) may have filters applied which mean that no results are displayed.
Mark Shingleton avatar
Written by Mark Shingleton
Updated over a week ago