The matter and contract lists are very flexible and can have many columns and filters applied, giving you a powerful way to zero in on the matters or contracts you need to find. You can also share those views with other people in your organization.
In this article:
Sharing a view with other people
To share a view with others, just click on one of your existing saved views (or make a new one), look for the 'ellipsis' icon to the right (circled below), and choose the 'Share' option.
Another window will pop up, and you can choose the people that you want to share the view with.
Add as many people as you need and click the Save button.
Once shared, the view will appear on the other user's 'Shared with me' list.
From there, the person you've shared the view with can save it as a separate view of their own. This way, even if you delete the original view, they will still have access to it.
The view will be saved to their "My views" section.
Important Note about shared views
You can't share the "All Matters" or "My Matters" view directly; you can only share a custom view created from either of these lists, and it's always good to initiate it from "All Matters." Do not create shared views from "My Matters." Regardless of the filters applied, starting a shared view from the "My Matters" grid immediately skews the data, even before you begin selecting columns and applying filters. This is because the number of results visible in the "My Matters" view will vary for different team members based on their individual permissions.
To create a stable shared view, ensure that you start from All Matters, then filter by matter manager, active matters, and so on, before sharing with the rest of the team.
Updates to shared views
Whenever the author updates a shared view - the view from all of the people to whom it has been shared will be updated instantly - however, they may need to refresh their browsers to see the changes.
To stop sharing a view with someone, Click Share again next to the Ellipsis button "..." then click the remove button next to the user's name and Save changes:
Removing yourself from a shared view
You can remove a shared view by clicking on the ellipsis button from Shared with Me and selecting Remove.
Why are there differences between shared views?
If you and a teammate find there are disparities between your shared views, it is likely due to one of the following reasons:
One of the teams has different filters engaged on their matters grid. Be sure to clear any extra filters.
There may be different permissions in play. For example, team members who are excluded from Restricted matters will not be able to view those matters in their grid.
As mentioned above, ensure that the saved view was not initiated from a My Matters grid, as this will have skewed the data. Shared views should only be initiated from the All Matters grid.