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Approving, declining, voiding, and deleting invoices

How to review or cancel invoices

Written by Alina
Updated this week

This article covers the handling of posted invoices, including approval, decline, voiding, and deletion. It assumes you understand the process of posting invoices. If you need a refresher, check the following article: Uploading invoices from your legal service providers

In this article:


Required permissions

Invoices can be a sensitive thing, so the person uploading the invoices will need to have the appropriate permissions. These permissions must be set by the Organization Administrator.

To upload invoices, your Organization Administrator must enable this specific permission for your profile:

Who can approve invoices?

Any user with a LawVu license, including Business Users and Contributors, is eligible to approve invoices. However, Business Users will only be able to view the invoice preview and will not have access to the matter itself.


Approving or declining invoices

Once an invoice is posted, the matter owner, delegate, or assigned approver can review and either approve or decline it directly in LawVu.

Where to find invoices requiring your approval

Go to Inbox → Actions → Invoices.
This view shows all invoices that are waiting for your approval.

Invoices are grouped into batches, which are collections of invoices submitted together by a legal service provider. A batch typically contains between 1 and 10 invoices.

Each batch displays a combined total, allowing you to quickly understand the overall value. This includes fees, disbursements, and tax.

Approve or decline a batch in bulk

You can take action on the entire batch at once:

  • Selecting Approve or Decline will apply that action to all invoices within the batch

  • This is useful when all invoices are ready for the same decision.

You can do this from here:

Or by opening up the batch and using the buttons under the Total for payment panel:

Review individual invoices

Each row in the list represents a single invoice within the batch. From this view, you can quickly see key details, including:

  • The associated matter

  • The total amount payable

  • How the invoice is tracking against the budget

You can approve or decline individual invoices directly from this list:

If you need a closer look, click on an invoice row to open the original invoice file.


What happens after you approve/decline an invoice

After you approve or decline an invoice:

  • Fees to date are updated for the matter

  • Approved invoices are sent to Accounts Payable (if this option is enabled - see related article for more information)

Once an invoice has been declined, the invoice fields cannot be edited anymore. The reason for declining is mandatory.

Who receives a notification when an invoice is declined?

The invoice status, as well as the reason for declining, is sent to the person who uploaded the invoice, and to the Matter Manager and Organization Administrator on the law firm side in an email/in-app notification. The reason for declining will also be recorded as the last field in the invoice.

Mark invoices as paid

You can also mark the invoice as paid from the preview modal, and the option to download the invoice if needed.

Approving or declining LEDES invoices

If the invoice is from a LEDES file, the workflow is similar. The in-line editing modal will open, and you'll select Review to approve or decline the invoice.

A copy of the original uploaded LEDES file will also be available for download in the Original Invoice column found in the Invoices grid.

To learn how to mark an invoice as paid, click here.

UTBMS codes showing in invoice review for LEDES invoices

When Legal Service Proveders submit LEDES invoices, they are converted into a PDF preview for easier review by invoice approvers.

To improve clarity and transparency, we’re now displaying UTBMS task and expense codes in the PDF preview. These standardized codes help categorize legal work and expenses, making it easier for approvers to quickly understand and verify the billed items during invoice review.

See the screenshot below for an example of how the codes now appear in the PDF preview.


Deleting Invoices

Once the last invoice in a batch has been uploaded, the preview window will close, and a grid view will display a breakdown of the invoices in the batch.

Go to Invoice batches > select the appropriate batch and click the Delete icon.

You can only delete invoices that have not yet been posted. Once deleted, all traces of that invoice will be removed.

You can also delete individual invoices once you open them in preview:


Voiding Invoices

Once a batch has been posted, invoices cannot be deleted anymore, but they can be voided from the Spend grid. This can be done before or after the invoice is approved.

Click on Spend > Invoices. Having selected the appropriate invoice from a legal service provider, click the Void button.

A pop-up box will appear requiring confirmation:

If you are working on a large invoice batch, you can make use of the date range option from the grid and filter the invoices weekly, monthly, yearly, or a specific date range. With the desired invoices highlighted, click Void.

Voiding posted invoices will leave a record in the batch view, highlighted in red with a strike-through.

Note: Approved invoices can only be voided within a matter by the assigned matter owner or their delegate. If you are not the delegated owner, you may receive the message: "Error: cannot void invoice." Alternatively, users with "Manage invoices" permission can void approved invoices from the Spend > Invoices section.

To filter voided invoices, you can add the "Void status" column in the Spend > Invoices grid:


Checking the status of invoices

To check whether invoices are approved, rejected, or pending, follow these steps:

  1. Go to the 'Invoices' page

2. Look for the 'Approval Status' column.

  • If you don’t see it, click on the ‘Column Selector’ button.

  • From there, you can add the column to the grid or move it up in the order so it’s easier to spot.

Once visible, you can use filters on the 'Approval Status' column to view invoices by status, for example: Approved, Declined, or Pending.

Here is an animation to exemplify this process:

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