The matter email address can be used by matter members to create a new conversation on that matter.
This article covers the use of the matter email address, and it's important to note that the contract email address functions in the same way.
You can locate the contract email address within the Overview tab of the contract, specifically under the General Information section.
To locate the matter email address, go to the Details tab. It will be displayed similarly to the example provided. Simply click the Copy icon, then paste it into the respective fields (To:, Cc:, or Bcc:) of your email client.
Emailing the matter email address allows the email (thread) to be saved as a new conversation. This will allow recipients who are not named people on the matter to still reply to the email thread and for that thread to be saved in a new LawVu conversation.
It's important to note that the matter email address is not static. Each time you use it to create a new conversation thread in a matter, a new matter email address is generated.
LawVu uses the sender's email address to locate the corresponding user account. If a person outside of LawVu sends an email to the matter email address to begin a conversation, it will bounce back.
If you need to include external recipients in a LawVu conversation, add them to the Email recipients section. This allows them to receive emails and participate in the conversation via email. Once added, they will receive an email every time a member contributes to that conversation.
Although the external user can participate in conversations this way, they won't become members of it.