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Write better prompts for Workspace Intelligence
Write better prompts for Workspace Intelligence
Written by Ben Hollier
Updated over a week ago

For today’s in-house legal teams, time is extremely valuable. That's why leveraging advanced AI assistants like Workspace Intelligence can be a game-changer. It frees you and your team from tedious administrative tasks to focus on higher-value work that drives growth and revenue.

To maximize the productivity benefits of Workspace Intelligence, it's crucial to craft clear and effective prompts. By following some best practices for prompt-writing, you can ensure Workspace Intelligence accurately understands your queries and provides tailored solutions that save you time and effort.

This article outlines nine tips, complete with examples, to help you write prompts that will unlock the full potential of Workspace Intelligence as a force-multiplier for your team.

1. Be Specific and Clear

Be specific and clear in your prompts. Provide enough context and details for Workspace Intelligence to understand exactly what you are asking. Vague prompts will lead to vague responses.

  • Poor prompt: “Confidentiality clauses"

  • Better prompt: "Show me three confidentiality clauses we’ve used in recent services agreements”

2. Use Plain Language

Workspace Intelligence is trained on natural language, so communicate as you normally would. This ensures more accurate comprehension.

  • Poor prompt: "I require a list of all work we’re doing with AcceleratedLegal."

  • Better prompt: "Can you please show me all Matters and Contracts we have with AcceleratedLegal"

3. Give Context

Start your prompt by providing relevant background information and framing to give Workspace Intelligence your specific context.

  • Poor Prompt: "Draft an agenda."

  • Better Prompt: "I have an upcoming board meeting to discuss our Q1 results and future strategy. Can you draft a meeting agenda covering quarterly financial highlights, work completed, and strategic growth initiatives?"

4. Specify Roles and Viewpoints

Inform Workspace Intelligence’s perspective by specifying what role or viewpoint you want it to take on.

  • Poor prompt: "Evaluate our new work vehicle policy."

  • Better prompt: "From the viewpoint of our target audience, a company employee, evaluate our new work vehicle policy for readability."

5. Break Down Complex Workflows

For multi-step tasks, provide Workspace Intelligence with a clear sequence of sub-prompts rather than one large prompt.

  • Poor Prompt: "I need to hire a new legal counsel, prepare a job description, get them onboarded with training, and integrate them into the existing team."

  • Better Prompts:

    -- "Draft a job description for a new legal counsel we're hiring for, with key qualifications and responsibilities."

    -- "Once candidates are selected, outline an onboarding and training plan for ramping them up quickly."

    -- "Suggest some team-building activities to effectively integrate the new hire with our existing legal team."

6. Give Examples

Enhance your prompts with examples to steer Workspace Intelligence’s output in the right direction and set clearer expectations.

  • Poor Prompt: "Update the company's list of core values."

  • Better Prompt: "We want to refresh our company's core values to better reflect our mission and culture. For example, some potential values could be: 'Customer Obsession, Innovation, Operational Excellence.' Please draft an updated list of 5-7 core values in this theme."

7. Personalize with Your Business Context

Customize prompts with specific details about your company, colleagues, and customers to receive more tailored and relevant responses.

  • Poor Prompt: "Write a newsletter about what we’ve done in the last month."

  • Better Prompt: "Draft a newsletter introducing our new legal team, highlighting some key matters that we’ve completed in the last month. Be sure to include examples of how it solved pain points for our internal stakeholders and requestors."

8. Refine Your Prompts

Don't be afraid to rephrase prompts based on Workspace Intelligence’s initial response. Iterating allows you to refine and optimize the prompt for better results.

9. Explore Creative Use Cases

While following best practices, also experiment with prompting Workspace Intelligence in innovative ways to discover new capabilities that further amplify your productivity.

By mastering the art of prompt writing, you can transform Workspace Intelligence into a force-multiplier that reclaims time and energy from mundane tasks, empowering you and your team to focus on the high-impact, strategic work that drives your organization forward.

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