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Frequently asked questions about LawVu
Frequently asked questions about LawVu
Alina avatar
Written by Alina
Updated over a week ago

Q. What does the LawVu legal workspace cost?

LawVu is based on a plan and user basis so you only pay for what you use.

We place great importance on scalability, we know our clients want to be able to start with a defined group of users and it’s important to be able to add on users and modules without being penalized.

If you would more details about the pricing for your organization contact sales@lawvu.com or request a demo

Q. What level of security protects my legal operations data in LawVu?

LawVu is hosted in Microsoft Azure, which we have judged as the best in class cloud infrastructure for the kind of work legal departments are doing and the type of data you want to store.

We are committed to maintaining a trust and compliance program that meets your organization's needs and expectations. You can learn more about this in our Trust Centre.

Q. Where is my legal operations data stored if it is in LawVu?

LawVu is hosted in Microsoft Azure, which we have judged as the best in class cloud infrastructure for the kind of work legal departments are doing and the type of data you want to store.

We employ Azure data centers in multiple regions, so your data will reside in the region you choose.

You can learn more about this in our Trust Centre.

Q. Is it true that LawVu offers the ability to store an unlimited amount of data without incurring penalty fees or burst fees?

Yes. In fact, we encourage you to store as much data in LawVu because the platform is your single source of truth.

This will help you with when searching for documents or keyword searches, and it will save you the expense of acquiring, servicing and managing other document storage products.

Our knowledge management functionality is part of the Core LawVu module and underpins the platform.

Q. Can we set differing levels of visibility and privacy walls for different matters and users?

Yes.

We have several ways to restrict access to matters.

These include restricting the matter so that other users cannot see any sensitive details.

Marking individual conversations and files as private within a matter so that only a subset of the team has access.

Q. What other software does LawVu’s legal operations system integrate with?

We have out of the box integrations with:

  • Outlook and Gmail

  • Litera Compare ( previously Workshare Compare)

  • DocuSign (electronic signatures)

  • Word Online (online editing and tracking of changes)

  • SSO via Office 365 or Okta

  • Many more!

Check our our Integrations collection.

We can work with you to develop integration with other tools with our API. Email sales@lawvu.com to discuss the integrations you require. You can learn more about integrations here.

Q. Is it true that LawVu provides 24/7 support?

Yes.

LawVu provides all users 24/7 customer support through:

  • In-app chat

  • Email

  • Telephone

  • The chat icon on the bottom right of your screen

Go ahead and try it out!

You can start a conversation with our support team by clicking the chat icon in the bottom right of the screen or by sending an email to support@lawvu.com for current clients and sales@lawvu.com if you’re on your journey to becoming a client.

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